CURRENTLYDirector of Information TechnologyTown of Braselton, GA
Good technology begins with understanding people.
The connection is the work.
The best technology decisions start with a human question: who is this going to help?
That question connects the different chapters of my career. I’ve worked from the support desk to client success leadership, served as a chief revenue officer, and now lead information technology for the Town of Braselton.
Each role has reinforced the same lesson: understanding the technology is only part of the job. Listening, explaining the tradeoffs, and earning people’s trust matter just as much.
A little more about me +
In local government, technology touches how a community works. My focus is on secure, modern systems that improve efficiency, safety, and accessibility, with solutions shaped around the town’s needs.
I enjoy moving between strategic planning and hands-on problem-solving. Whether I’m leading a team, managing a complex project, or explaining a new tool, I want the people involved to feel informed and confident.
My education in marketing also informs how I approach IT: understand the audience, communicate clearly, and connect the solution to a real need.
Leading local-government IT with a focus on secure, modern solutions that support town operations and the community. Bringing strategic planning, team leadership, and hands-on problem-solving together.
IT strategy
Cybersecurity
Public service
NOV 2022 – JUL 2024
Chief Revenue Officer
Blue Alliance
An executive chapter that brought a commercial perspective to my technology background, connecting business priorities with the needs of clients.
Executive leadership
Revenue
Business strategy
NOV 2013 – JAN 2023
From client support to client success leadership
BECA, Inc.
A progression through technical support, client development, solution planning, and leadership. Different responsibilities, with a consistent focus on helping people make better use of technology.
Director, Client Success
Success Architect
Client Development Executive
Client Support Analyst
EDUCATION
The University of Alabama
Bachelor of Business Administration · Marketing
2013 – 2016
Shelton State Community College
Associate’s degree · General Studies
2012 – 2014
Make the complex clear. Then make it useful.
A few principles that connect my work in technology, business, and public service.
01
Start with people.
Understand the people using a system before choosing the system. A solution works best when it fits the way people actually work.
02
Make trust tangible.
Security, transparency, and clear communication belong in the same conversation. People need to understand both what’s changing and why it matters.
03
Keep the bigger picture.
Connect technical decisions to operational needs and business goals. Build for the next step, with the long-term sustainability of the solution in mind.
BECA’S
Brain Bytes.
BUSINESS TECH, IN PLAIN ENGLISH.
FROM THE ARCHIVE / PODCAST
Technology conversations without the jargon.
I co-hosted Brain Bytes with James at BECA, helping people outside IT understand the technology their businesses run on.
We explored topics including network switches, hybrid work, cybersecurity insurance, and compliance.